Most leaders ask, “How are you?”
Very few actually pause for the answer.
Neuroscience tells us that when people feel emotionally acknowledged, the brain shifts out of threat mode. Cortisol levels reduce, trust increases, and thinking becomes clearer. Studies in affective psychology show that this single act of emotional check-in improves engagement and lowers burnout risk significantly.
That is why asking, “How are you feeling today?” is not a soft leadership move.
It is a smart one.
When leaders listen without rushing to fix or advise, people feel safe. And when people feel safe, they speak honestly, take ownership, and show up fully.
Leadership is not always about saying the right thing.
Sometimes it is about asking the right question and staying present.
At Ecube Training and Consulting, we design internationally benchmarked leadership development programs that help leaders build trust, emotional intelligence, and high-performing teams.
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